Unified Experience

Every message,
one unified inbox.

Centralize Airbnb, VRBO, Booking.com, email, and SMS into a single smart feed. Reply faster, automate smarter, and never miss a guest again.

45% faster average response time across GoHosty hosts
What it does

An intelligent inbox that empowers your team

Sophisticated tools shouldn't be complicated. We've designed the communication experience so your team can focus on hospitality.

Unify your messages

Centralize SMS, email, WhatsApp, Airbnb, VRBO, and Booking.com messages into a single, cohesive feed. Never miss a critical inquiry again.

Accelerate communication

Leverage smart templates and AI-powered replies tailored to your property and brand voice. Respond in seconds, not hours.

Boost team collaboration

Assign threads, leave internal notes, and tag teammates without the guest ever seeing the behind-the-scenes coordination.

How it works

Purposeful communication,
every step of the guest journey.

1

Booking Phase

Instant AI-assisted responses to common inquiries help close deals faster — across every channel guests use.

2

Arrival

Automated check-in instructions and welcome messages sent via the guest's preferred channel, on time, every time.

3

In-stay

Real-time support and concierge requests managed effortlessly through a single unified feed.

4

Checkout

Seamless farewell messages and review prompts that build your property's reputation automatically.

J
Guest: Julian Thorne

Is there a late check-in option for the loft?

G
GoHosty — AI Assist

Absolutely, Julian! We offer keyless smart-lock access. I'll send your unique entry code 2 hours before arrival. Let me know if you have any other questions!

Built to convert, retain, and delight

Convert inquiries faster

Our lead management system flags high-priority messages for immediate follow-up, so potential bookings never go cold.

Urgent InquiryHigh Priority

Keep guests informed

Push real-time updates on cleaning status, maintenance, and local events directly to your guests' devices.

Simplify every check-in

Remove friction from the arrival experience with integrated digital key delivery and automated arrival notifications — triggered the moment a booking is confirmed.

Try it free

“GoHosty's Unified Inbox didn't just organize our messages — it transformed our guest experience into a seamless, 5-star hospitality journey.”

M

Marcus Vanderbelt

Vanderbelt Luxury Estates

More reasons to love the Unified Inbox

Filter, sort, and prioritize

Powerful search and filtering let you find any past interaction in seconds — across thousands of conversations.

AI message assistant

Automated summarization and intent detection help your team understand guest needs at a glance, even during peak season.

Seamless workflow tools

Connect your inbox directly with task management, maintenance scheduling, and payment platforms.

Finally an inbox that feels built for professionals, not just a chat widget.

Sarah J.

London Portfolios

The automation saves our small team roughly 15 hours every single week.

David M.

Alpine Retreats

Integration was seamless. We were up and running in less than 24 hours.

Elena R.

Coastal Stays

The best decision we made for our guest retention strategy this year.

James K.

Urban Elite

Common questions

Ready to unify your inbox?

Join thousands of hosts who manage every guest conversation — from every platform — in one place.